Office Assistant / Customer Service Representative
Are you a highly organized and customer-focused individual looking for an exciting opportunity? Progressive is seeking a dedicated Office Assistant / Customer Service Representative to join our dynamic team!
In this role, you'll be the friendly face and voice of Progressive, providing exceptional support to both our customers and our internal team. You'll handle a variety of administrative tasks while also directly assisting customers with their insurance needs, making every day different and rewarding.
- We're looking for someone who is:
- Detail-oriented and organized: You'll manage schedules, maintain records, and ensure smooth office operations.
- A people person: You genuinely enjoy helping others and are excellent at building rapport.
- An effective communicator: You can clearly explain information and resolve inquiries with a positive attitude.
- Proactive and a problem-solver: You anticipate needs and find solutions efficiently.
Why choose Progressive?
At Progressive, we believe in supporting our employees with a comprehensive benefits package, opportunities for growth, and a vibrant company culture. You'll be part of a leading insurance company known for its innovation and commitment to customer satisfaction.
If you're ready to take the next step in your career and contribute to a company that values its people, apply today!
Company DescriptionThe Progressive Corporation is a leading American insurance company, founded in 1937 and headquartered in Mayfield, Ohio. It is currently the second-largest auto insurer in the United States, renowned for its innovative approach to insurance.
Progressive offers a wide range of insurance products, including:
Vehicle Insurance: Personal auto, motorcycles, RVs, boats, classic cars, and commercial vehicles.
Property Insurance: Homeowners, renters, and condo insurance.
Other Personal Insurance: Life, pet, travel, and umbrella insurance.
Business Insurance: Commercial auto and business owners policies.
The company is known for its customer-centricity and has a history of introducing industry-firsts, such as drive-in claims service, installment premium payments, and early adoption of online policy sales. Progressive utilizes both direct-to-consumer channels (online and phone) and a vast network of independent insurance agents to serve its millions of customers. Its core values include Integrity, the Golden Rule, Objectives, Excellence, and Profit, driving its commitment to helping people "move forward and live fully."
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