HR Business Partner (HRBP)

Be a Strategic People Partner to Leadership

At BJAK, we operate with speed, ownership, and a clear mission: to make financial services more accessible, affordable, and impactful. As our HR Business Partner, you’ll work closely with senior leaders and the CEO's Office to translate business goals into people strategy and ensure every HR decision supports growth, accountability, and long-term value.

This is not a traditional HR role - it’s a high-impact, high-responsibility position for someone commercial, responsive, and aligned with the fast pace and high standards of a startup environment.

• You’ll serve as a trusted partner to leadership, helping teams structure, grow, and perform effectively.

• You’ll balance empathy and execution, people care, and business results

• You’ll help scale a high-performance culture rooted in a strong work ethic, clarity, and speed

• Your work will directly impact retention, performance, and organizational success

• Work closely with senior leadership to design team structures and talent strategies that align with business goals

• Act as an advisor to managers and executives on performance, engagement, and organizational effectiveness

• Lead and improve core HR processes, including performance reviews, calibrations, career development, and internal mobility

• Provide hands-on support in resolving people matters with fairness, speed, and discretion

• Guide managers in delivering feedback, managing performance issues, and growing their teams

• Support workforce planning, succession, and change management initiatives

• Use people data and insights to identify trends, gaps, and risks, and act on them

• Drive alignment with company values and ensure culture is embedded into all people practices

• Be responsive and proactive in a dynamic, execution-driven environment

• Are deeply aligned with business goals and leadership direction

• Value speed, responsiveness, and follow-through - you don’t drop the ball

• Have a strong sense of professionalism, work ethic, and respect in how you interact

• Are comfortable with longer hours and time-sensitive deliverables when needed

• Can influence up, down, and across with clarity and credibility

• Are highly accountable, you own outcomes, not just input

• Thrive in high-growth, high-change environments and work well under pressure

• Believe that HR should be a strategic partner, not just a support function

• Roll up your sleeves and do whatever it takes to get things done - even the unglamorous stuff

• 5+ years of progressive HR experience, including at least 2 years as an HRBP or similar strategic role

• Experience working closely with senior leaders or founders in high-growth companies

• Strong grasp of core HR disciplines: performance, org design, coaching, culture, employee relations

• Ability to balance people's needs with business priorities

• Excellent communication and influencing skills, with emotional intelligence

• Strong understanding of Malaysian labor law (regional knowledge is a plus)

• Tech- or startup-savvy mindset - you’re adaptable, systems-oriented, and lean

• Competitive compensation aligned with your contribution and impact

• Direct exposure to the CEO and top-level decision-making

• High ownership in shaping the company’s growth and talent trajectory

• A flat, execution-focused culture where initiative is recognized and rewarded

• Opportunity to work in one of Southeast Asia’s most exciting fintech startups

• Fast-paced learning, clear growth tracks, and the chance to truly make a difference

BJAK is Southeast Asia’s largest digital insurance platform, operating in Malaysia, Indonesia, Thailand, Singapore, Taiwan, China, and Japan. We simplify complex financial services through technology and AI, making protection easier to access for millions of users.

Our team is lean, driven, and focused on impact. We work hard, move fast, and hold high standards - because we believe what we’re building matters.

If you’re looking to do meaningful HR work at the heart of business decisions - not on the sidelines - we’d love to hear from you.

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