Account Director (12-month contract)

Hypebeast is a leading global platform for contemporary culture and lifestyle, and a premier destination for editorially-driven news and commerce. Founded in 2005, it became a publicly listed company in 2016, and today boasts a global readership across North America, Asia Pacific, Europe and more. The Group has expanded its publishing brands to a wider scope, encompassing Hypebeast and its multiple content distribution platforms, creative agency Hypemaker, e-commerce and retail platform HBX, distribution and merchandising segment Hyperoom and food and beverage destination Hypebeans.

We are looking for a highly-motivated Account Director to join the Hypebeast team. The ideal candidate needs to have a track record of developing key client relationships within a publisher environment, delivering successful media campaigns from beginning to end. This is an exciting opportunity to join a fast-growing team, working with some of the best brands in the world. You will be reporting into the Director of Account Servicing, EMEA.

Responsibilities:

Schedule and launch advertising campaigns on Hypebeast social channels in a timely and accurate manner.

You have a deep understanding of media. You are able to confidently advise clients on how to optimise a media plan and specific placements based on their needs and KPIs.

You have the experience and ability to troubleshoot technical issues, always coming up with tangible and effective media solutions for our clients.

You will oversee the development and delivery of End of Campaign reporting. Communicating our successful delivery to clients, gathering feedback and coming up with data-driven insights and recommendations for future campaigns.

Building and maintaining effective relationships by being a true partner to clients. Clients should trust your opinion/counsel and see you as an extension of their team. Prospecting future work from client accounts.

Coordinating calls with clients, coordinating teams and sharing agendas. You will have a solid understanding of processes and proactively manage projects - facilitating conversations between team members, and considering how we can make the work even better at each stage.

You will proactively consider how actions will affect clients; responding quickly to meet clients needs, resolving problems and avoiding over-commitment.

You will identify upselling opportunities throughout live projects, understanding how to approach new opportunities with clients. You will constantly think about how to nurture and grow long-term business relationships with clients. Prospecting future work from clients.

You are competent with contractual processes; agreeing a Scope of Work between internal stakeholders and clients before project sign-off.

Oversee client billing to ensure timely payments and information gathering for auditing purposes.

Effective time management is essential. You ensure that you are delivering work on time and are conscientious with deadlines.

You identify and solve challenges before your Clients do. When highlighting a problem, you always have a view of what a solution might be with your clients brand front of mind. You talk solutions, not problems.

You have a track record of managing high-level / top tier accounts, confidently leading conversations and delivering projects end to end.

You take responsibility and accountability for the work and the process on each project – you are the go-to person, both internally and externally.

You will constantly think about how to nurture and grow long-term business relationships with clients.

You take the time to understand every aspect of your client's business; you show a real passion for their brand and the industry.

You will be an administrative lead including providing weekly updates, updating project management trackers, contracts, budgets and timelines. You are the holder of all processes across all of your projects.

You will report regularly to internal stakeholders on all aspects of the project.

You are a level-headed multi-tasker, able to handle many projects at once of varying size with a calm and steady nature.

Requirements:

6-7 years of relevant work experience in senior account management within a publisher/agency environment.

Able to travel for shoots within Europe.

Excellent written and verbal communication skills.

EXperienced problem-solver that can think strategically.

Detail-oriented with strong time management skills.

Solutions focused, with the ability to manage internal and external expectations.

The highest level of organisation and anticipation. Bigger picture thinking is a must.

Understanding of Sales, Creative and Production processes.

Confident and able to manage demanding client relationships.

Able to work independently and effectively is a must.

Positive and energetic - instilling enthusiasm in the team at all times.

Additional Information

If you think you’ve got what it takes, please provide your cover letter, resume and expected salary.

This position is based and located in London. Candidate must be eligible to work in UK.

Personal data collected is for recruitment purposes only.

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