Principal DevOps Engineer
About Liatrio
Liatrio is a boutique consulting firm that helps enterprises deliver software faster, safer and more efficiently. Our work is dual mode: engineering delivery and people enablement. We lead DevOps transformations in many different industries, anywhere from financial institutions to healthcare providers to the department of defense.
What We’re Looking For
We’re looking for someone with experience as a technical principal, engineering manager, practice lead or lead engineer who is passionate about both best practices in modern engineering and enabling clients through transferring knowledge, coaching, training and upskilling.
The technical principal is accountable for delivery excellence for our clients, building and maintaining solid client relationships as a trusted strategic advisor and overall engagement success. Internally, this role will foster positive team morale, provide individual feedback and drive the staffing needs of an engagement. This may have 4-8 team members reporting to them, from Associate Engineer to Tech Lead.
Industry titles that usually correspond to our work:
Engineering Manager, Engineering Practice Lead, Lead Engineer
Who You Are
Liatrio lives and breathes the following traits; people on our team tend to have a combination of the following qualities:
- Willingness and hunger to learn
- Devotion to open communication and transparency
- Value collaboration and willingness to share responsibilities across internal and client work
- Effectively communicate in difficult conversations
- Desire to solve complex problems - interpersonal, technical, and business
- Ability to acknowledge shortcomings and provide solutions
- Empathy towards others
- Appreciate mentoring and helping others grow
- Navigate ambiguity and frequent change
What You Do
This is a player-coach role. You’re happy both hands-on-keyboard solving a technical problem and guiding others to do the same.
We each bring varying degrees of knowledge to the table. You will have experience in several of these areas but not necessarily all of them. This is not a comprehensive list; there may be other equally valuable skills and experience you bring that are not listed here.
Delivery Excellence
Deliver with excellence - Execution of contractual obligations to deliverables, documentation and providing an excellent customer experience
Delivery strategy - Working closely with leadership, Liatrio team members and the client, contribute to and evolve the overall strategy for the DevOps technical engagement
Trusted advisor - Guide clients on technical and methodological best practices, provide strategic influence, share industry insight, advocate for DevOps cultural and be a transformational consultant (remove political, financial, mental, social impediments)
Client relationship - Build, grow and maintain Liatrio relationships with the key customer stakeholders
Technical contribution - Architect solutions and solve complex engineering challenges in the engagement, as well as pair with both Liatrio team members and customer team members
Customer feedback - Maintain weekly and monthly updates, executive summaries, conduct regular surveys and gather feedback, measure outcomes, stakeholder check-ins
Oversight and accountability - Maintain resource forecast and actual, invoice accuracy and timely submission
Team Development
Team morale and alignment - Accountable for overall morale and well-being of the Liatrio team engaged on the client
Direct reports - 4-8 team members of varying experience levels, coaching/mentoring with weekly 1:1s, real time feedback, support career development, and formal feedback monthly & bi-annually
Team accountability - Ensure accurate time tracking, alignment with contractual obligations, assist team members at first signs of struggle and balance delivery hours with internal projects
Staffing needs & demands - Identifies and maps capabilities of the team to client needs, advise leadership and PeopleOps on hiring, onboarding and rotation to prevent burnout
Liatrio Growth
Customer growth & expansion - Support delivery principle & sales team’s work in providing an excellent customer experience, identifying opportunities for expansion, promoting Liatrio and validating SOWs
Liatrio IP development - Leveraging our industry insights to create accelerators that will be valuable to future engagements, support our internal efforts and grow the community
Tools and Technologies
Specifics
Requirements
Additional Information
Liatrio is an equal opportunity employer. We value diversity at our company and strive to create a culture of inclusion. We do not discriminate, nor do we tolerate harassment, on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status or disability status.
We want our process to be accessible for everyone. If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].
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