Portfolio Representative II
At Clicklease, we're on a unique mission – to empower the small business owners often overlooked by traditional lenders. If you're considering joining our team, envision yourself at the heart of our vibrant headquarters in West Valley City, UT, or contributing to our impactful operations from Radial, Alajuela, Costa Rica. At Clicklease, we've cultivated a dynamic work environment that goes beyond routine services. At Clicklease, you'll play a pivotal role in transforming equipment financing into a gateway for entrepreneurs to turn their dreams into reality. If you're passionate about purpose-driven work, innovation, and making a tangible impact, Clicklease is where your career journey begins.
Join us in shaping a future where every business owner has the opportunity to thrive.Compensation: Salary range of $1,300 - $1,500 USD (DOE)
Modality: Hybrid
Schedule: 8 am - 5 pm CST Monday - Friday.
What you'll be doing
Collect on past due balances and educate the customer on how to avoid future late fees
Maintain professional correspondence via telephone, email, and text messaging
Make outbound calls to existing customers daily
Evaluate account performance utilizing daily reports
Document each communication quickly and accurately
Perform skip-tracing on “no contact” accounts
Other duties may be as assigned as needed
What you have:
MUST have excellent English communication skills—C1 or above
Minimum of 2 years of experience as a collections representative
Outstanding communication and negotiation skills
At least 1 year of experience in the financial industry
Retail or wholesale industry experience preferred—equipment finance a plus
Tech savvy and experienced with CRM software
What will make you stand out:
Strong communication skills in English; written and verbal
Able to handle business owners and other strong-willed individuals with ease
Ability to multi-task and perform under pressure
Must be analytical and a critical thinker
Enjoys working in an environment where deadlines are important
Excellent time-management skills; able to prioritize
Competent knowledge of Microsoft Outlook, Excel, and Word
Contributes to the culture of Clicklease as a team player; lives the Clicklease values
Consistently brings an engaged, positive attitude and likes to win
Private medical and life insurance
Generous paid time off and holiday schedule
Association Solidarista
Two annual company parties (bring your family!)
Hybrid work flexibility with an office near the Alajuela airport
Opportunities for growth and internal promotion
Apply to this Job