Senior Solution Consultant

xMatters’ cloud-native Digital Operations solution enables any business process or application to automate the response to critical IT incidents.This includes automating on-call, two-way communications (push, voice, email, SMS, etc.), automating triage and even automating remediation steps.With over a decade of experience in rapid communication, xMatters serves more than 1,000 leading global firms to ensure business operations run smoothly and effectively during incidents such as IT failures, product recalls, natural disasters, dynamic staffing, service outages, medical emergencies and supply-chain disruption. xMatters is part of the greater Everbridge organization with offices worldwide.

Position Purpose & Description:

We seek a dynamic individual with experience in software consulting and services who is interested in being part of an excellent team and company culture.We all pitch in and help wherever we can for the success of our customers, projects and ultimately xMatters, while possessing the ability to work independently with clients to complete projects in a timely fashion.

This experienced individual is responsible for performing consulting services surrounding the deployment and adoption of xMatters software. Our consulting engagements encompass a blend of technical implementation and strategic, consultative offerings helping clients identify and realize value from xMatters products.

Successful candidates will demonstrate a strong technical aptitude, business acumen and possess a blend of organizational and operational competencies.

What you'll do:

What you'll bring:

Additional Information

The reasonably estimated salary for this role at Everbridge ranges from $98,000 - $132,000 CAD and may also include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Everbridge offers a wide range of best-in-class, comprehensive and inclusive employee benefits for this role including healthcare, dental care, mental health benefits, disability income benefits, life and AD&D insurance, retirement savings plan with employer match, and paid time off.

Fair Chance Statement US & Canada

We are committed to providing equal employment opportunities in compliance with all applicable Federal, Provincial/State and Local laws, including the California Fair Chance Act and any local County Fair Chance Ordinance (or local equivalent). Pursuant to these and other relevant regulations, we consider qualified applicants with criminal histories in a manner consistent with the law.

For roles subject to background checks, the following material job duties may be affected by an applicant’s criminal history:

- Access to sensitive or confidential information, such as financial records, proprietary data, or client information.

- Management of cash, company funds, or other valuable assets.

- Work in environments requiring heightened security measures.

- Compliance with contractual or regulatory requirements specific to the position.

We evaluate each applicant's criminal history individually, considering its nature, timing, and relevance to the specific job duties, while maintaining our commitment to fair hiring practices and promoting workplace equity.

About Everbridge

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit

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