IT Manager
Bloomon is turning the flower industry on its head – for the better. How? By disrupting the traditional supply chain! We skip the auction and wholesale, to shorten the journey for our flowers. And we harness technology, brand and innovation to deliver gifts and subscriptions that delight our customers across Europe. We launched in Amsterdam in 2014, and in 2021 joined forces with Bloom & Wild, the UK's fastest growing ecommerce company (according to the Financial Times). Our group is backed by top tier investors and is now home to a family of 3 strong brands, Bloom & Wild, Bloomon and Bergamotte. Together, we’ve delivered over 20 million orders (and counting!), making us the largest direct to consumer flower business in Europe. Our vision is to create the destination for making life a little more thoughtful and beautiful. And we won't stop at flowers and plants. Starting with the Bloom & Wild brand, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination.
We really care about creating a diverse and inclusive team - so we welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. In our team, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team.
⚙️Technology at Bloomon & Bloom & Wild
IT is within our Technology team of over 60 people and sits right at the heart of our business. We build and maintain the solutions that power our internally built tools, enabling our brands to delight our customers every day and the technology we buy supports our staff to be able to deliver amazing collaboration and productivity to deliver their best work at bloomon.
The Engineering team isseven, cross-functional, Product Engineering squads, who each own their own business and architectural domain and are supported by our Platform, Architecture, Data and IT teams.
Our IT department utilises productivity and collaboration platforms such as Google Workspace, Slack, and Logitech. We employ Addigy and are switching to inTune to handle all of our endpoints. Our production and fulfilment centres run on a Ubiquiti network and use Zebra and Konica Minolta printers.
Given that the majority of the support is hands-on with our users and warehouses, we are looking for a candidate who can be present in the office for the majority of the week for this role. This commitment is crucial to providing optimal support for our users.
⚒️
IT Support at Bloomon & Bloom & WildThe IT team at Bloom & Wild plays a pivotal role in ensuring that our users have access to the essential IT tools required for seamless operations. They offer comprehensive IT support and solutions within our dynamic environment, addressing technical challenges, assisting end-users, and contributing to the smooth functioning of our IT systems
At Bloomon, we're seeking an experienced and dedicated Senior IT Manager to join our team based in our Amsterdam office. As a pivotal member of our IT team, you'll have the opportunity to provide essential support to employees, resolve complex technical issues, and contribute to the enhancement of our IT infrastructure. You'll play a crucial role in ensuring that our systems run efficiently, delivering exceptional service to our team members.
You can read lots more about our technology stack and our culture over on our tech blog -
Code WildWhat you’ll be doing
✅ You’ll love this role if you…
It would be great if you also have.
Additional Information
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some of) The good stuffTo care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day.
Work that works for youFlexible working : our core hours are 10-4, but outside of these hours you can start or finish your day when works best for youWork Abroad for up to 30 days each yearShare in our success with a choice to take equity optionsEnhanced family leave policy and a workplace nursery scheme1 day per year to volunteer on a project that’s close to your heart
Time off
25 days’ holiday + your birthday and bank holidays each year
Summer hours: every Friday afternoon off during July and August (trialling in 2023)
Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar
Option to buy an extra 5 days’ holiday each year
Health and wellbeing
Health cash plan through Simplyhealth
Company pension scheme
Mental health support through Open Up, including access to online therapy sessions
Allies and champions groups
In person or virtual yoga every week
Cycle to work scheme
Our office kitchen is stocked with drinks and snacks to keep you going
Growth & Development
A flexible training framework for every stage of your career development through our Bloom & Learn programme
Mentee and mentor opportunities with our external partners, such as The Women's Association and Mentoring for Growth run by Future Founders
Internal & external Speaker Sessions on a variety of different inspirational topics
Moments that matter
Social & wellbeing monthly calendar
Summer and End of Year events, team lunches and post-peak celebrations
Irresistible discounts on our products, blooms & subscriptions!
Belonging at Bloom & Wild
We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working.
Getting hired
We’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you.
- Apply below (it takes 2 minutes!)
- Chat with Leroy, our Talent Consultant Manager for tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals.
- Technical interview with Sam, our Head of IT to get into more of the detail and show us how you work through some technical challenges.
- Cultural interview with Toria, our Head of People and Mathew, our Head of warehouse
- Interview with some of the stakeholders you will be working closely with.
- Final chat with Steve, our VP of Engineering
We believe in leading change for good, so if there’s anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously
here so we can use this to improve your experience.
Apply to this Job