Payroll Specialist

About Glide

GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.

Position Summary

Working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels inclusivity for our staff and the members of the San Francisco community we serve. In this role, you will support the Human Resource Department by ensuring all time and attendance payroll functions for GLIDE are conducted and recorded accurately, timely and in compliance with all local, state, and federal laws prior to payroll processing and submission. The Payroll Specialist provides frontline, day-to-day support and guidance to staff level and supervisor employees on issues and questions concerning general payroll related topics.

Essential Duties and Responsibilities:

Review, correct, and troubleshoot all semi-monthly timecards to ensure compliance issues, such as meal break premiums, paid time off (PTO), overtime, LOA, active employees with zero hours, and supervisor approval are processed timely and accurately.

This role involves fielding questions from employees about pay discrepancies, garnishments, tax withholdings, and changes to tax deductions.

Proactively communicate when needed with employees/supervisors to ensure all employee time & attendance punches are accurately recorded.

Create documentation and Standard Operating Procedures (SOP) for procedures and policies for payroll processing.

Provide ongoing supplemental payroll support for all employees, including training for all new hires or new managers/supervisors on payroll policy and procedures.

Process LOA integration PTO with California EDD payments, garnishments, and tax levies.

Calculate, process, and post miscellaneous off-cycle pay checks, including final and salary/vacation advances.

Demonstrate an understanding of, and actively promote and implement GLIDE's human resource policies, procedures, and practices. Communicate payroll policies and procedures, including paid time off: vacation, sick, personal days, and holiday processes.

Provide support for quarterly and annual compliance audits, prepare special reports, and/or work on special projects as assigned.

Create AD-Hoc reports as needed for HR Management.

Responds to EDD claims for unemployment and disability.

Review and complete various surveys for GLIDE, including the Fair Pay for Northern CA Nonprofits survey.

Respond to all verification of employment and student loan waivers.

As needed, assist the Sr. Director of HR of Operations with building, maintaining, and updating compensation and salary structure analysis.

Will perform other duties as assigned

Minimum Qualifications:

Minimum of 3+ years' payroll experience processing payroll for 200 + employees using ADP Workforce Now.

Hands-on experience with end-to-end payroll processing.

Knowledge of, and ability to train staff, troubleshoot, and resolve timecard punches, garnishments, and all ADP timecard processes.

Direct experience working with ADP Workforce Now tech support (or similar system), troubleshooting and resolving all payroll related issues.

Ability to confidently handle employee information and inquiries about pay, resolve discrepancies, and update records to reflect staff changes related to pay, FTE, position, etc.

Relevant knowledge and experience of California employment practices and applicable laws.

Elevated level of attention to details and accuracy, with strong and reliable follow-through.

Proficiency in using Microsoft Office Suite; Must have mid-level Excel proficiency with Pivot Tables and V-Lookups.

PHR certification preferred

Work Environment:

GLIDE’s buildings are located in the Tenderloin neighborhood.  

GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.

Physical Requirements

Ability to work on a computer and see details of objects at close range.

Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom).

Finger dexterity and the ability to use all standard office equipment.

Sit or stand comfortably, and the ability to navigate throughout office spaces (via elevator or stairs).

This is a fulltime (40 hour/week) Non-Exempt position.

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