Corporate Travel Agent
Seeking a Travel Counselor to provide support in advising and arranging travel for corporate business customers using Sabre.
- You will:
- Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
- Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
- Use positive telephone service techniques and act on special customer requests
- Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
Start: Early August
Duration: 6 months with possible extension
Location: Remote/virtual (Must work EST hours: could be between 8am-8pm EST and flexible to work afternoon shifts (12-8pm EST) and weekends)
- Requirements:
- 3 years of corporate travel agent experience using Sabre
- Flexible to work afternoon shifts (12-8pm EST) and weekends
- Internet – must be able to connect via hardwire/ethernet (cannot work on wifi)
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Passion for excellence in client service, including proactive anticipation of needs
- Professional communication (written and verbal)
- Strong attention to detail
- Act with integrity, and look after personal traveler information
- Resolving customer issues quickly and independently / with supplier
- Teamwork and openness to feedback
Keywords: travel agent, travel representative, travel rep, corporate travel consultant, corporate travel manager, corporate travel agent, corporate travel representative, travel advisor, travel consultant
Job Types: Full-time, Contract
Pay: $28.00 - $30.00 per hour
- Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Work Location: Remote
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