Collision Market Manager
- Description:
- The Market Manager is responsible for the operation and results of multiple locations within a designated area
- Expected to provide leadership and mentoring to all direct reports
- Ensure consistent execution of WOW plan for all locations
- Manage the activities of all locations
- Monitor capture rates
- Manage and hold all staff accountable for shop performance
- Be the conduit for load leveling for the market
- Recruit, interview, train new hires
- Ensure customer satisfaction by coaching staff
- Seek out opportunities for continuous education and development
- Participate in external marketing and team building activities
- Promote safe, clean working conditions
- Work with corporate staff to achieve external growth
- Review location performance against goals
- Conduct operations reviews with location managers and audits
- Promote, develop, and act as a liaison with area insurance contacts
- Ensure that stores are responsive to clients
- Requirements:
- Minimum of five years collision repair industry
- Minimum of three years of management
- ICAR Platinum certification preferred
- Estimating license if applicable in the state
- Benefits:
- great salary and benefits
- support and opportunity
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