Revenue Cycle Manager of Patient Access

Now Hiring: Manager of Patient Access | Lead with Impact at Four Winds Health

Location: [Insert Location or “Remote Eligible” if applicable]
Full-Time | Management | Healthcare Revenue Cycle

Experience life. Love your job. At Four Winds Health, we believe in making a difference — for our patients, our partners, and our team. We're looking for a motivated, forward-thinking Manager of Patient Access to oversee our billing and collections operations, drive cross-functional collaboration, and lead a high-performing team in delivering both exceptional patient experiences and strong financial outcomes.

About the Role:

As the Manager of Patient Access, you will be responsible for overseeing billing, accounts receivable collections, and managing relationships with JV partners, payers, patients, and internal teams. You’ll be a key driver in ensuring revenue cycle efficiency, leveraging data to make strategic decisions, and mentoring a team committed to accuracy, service, and growth.

This is a high-impact role ideal for a hands-on leader who thrives in a fast-paced, dynamic healthcare environment and is passionate about improving both financial operations and patient outcomes.

What You’ll Be Doing:

Strategic Leadership & Decision-Making
• Drive performance metrics (DSO, denials, cash collections) using data-driven decision-making
• Monitor AR daily and weekly to ensure timely and accurate collections
• Develop and implement programs and vendor strategies to improve cost-to-collect and streamline processes
• Navigate across clinical and financial systems to maintain integrity of billing data
• Lead billing and reimbursement issue resolution with payers and internal partners
• Evaluate and implement tools to optimize clean claim rates and reduce denials
• Stay current on healthcare billing regulations to support audit readiness and compliance

Coaching, Development & Team Management
• Set SMART goals and provide ongoing feedback and coaching to team members
• Conduct regular 1:1s and foster open, transparent communication
• Create a culture of continuous improvement, learning, and recognition
• Lead hiring, onboarding, performance evaluations, and disciplinary actions as needed
• Maintain and train on SOPs to ensure consistent, compliant revenue cycle practices

Goal-Setting & Performance Monitoring
• Define and communicate departmental goals aligned with organizational vision
• Establish KPIs and dashboards to track and share team performance
• Collaborate with leadership to implement short- and long-term revenue goals
• Support recruiting and HR functions in building a strong, capable RCM team

Communication & Collaboration
• Act as a trusted resource across departments and executive teams
• Collaborate with clinical and ops teams to improve POS collections and data integrity
• Present performance insights, risks, and opportunities in a clear, professional manner
• Represent Four Winds Health in payer negotiations and joint operating committee meetings

✅ What We’re Looking For:

Minimum Qualifications:
• Bachelor’s degree in Business or Healthcare preferred (BBA with healthcare/compliance concentration a plus)
• 5+ years of revenue cycle management experience (back-end billing focus preferred)
• 5+ years of leadership experience managing teams
• Experience in Urgent Care or Occupational Medicine strongly preferred

Required Skills:
• In-depth knowledge of insurance payers, billing lifecycle, and denial management
• High proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Experience with EPIC and other healthcare RCM systems
• Strong organizational, communication, and analytical skills
• Energetic, flexible, and resilient in fast-paced environments
• Passion for mentorship, process improvement, and results-driven leadership

Why Join Us?
• Work with a mission-driven team in a company where your contributions matter
• Opportunity to lead strategic initiatives and build long-lasting relationships with key partners
• Fast-paced environment offering challenge, growth, and innovation
• Supportive leadership and a team culture that values integrity, accountability, and progress

Ready to make a meaningful impact in healthcare?
Apply now and join Four Winds Health as our next Manager of Patient Access.

ExperienceRequired
• 3 - 5 years: Revenue Cycle
• 3 - 5 years: Supervisor/Management
• 3 - 5 years: Physician Accounts Receivables

EducationRequired
• Bachelors or better in Health Administration or related field

BehaviorsPreferred
• Thought Provoking: Capable of making others think deeply on a subject
• Leader: Inspires teammates to follow them
• Functional Expert: Considered a thought leader on a subject
• Dedicated: Devoted to a task or purpose with loyalty or integrity

MotivationsPreferred
• Self-Starter: Inspired to perform without outside help
• Goal Completion: Inspired to perform well by the completion of tasks

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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