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Investor Accounting Custodial Reconciliation Supervisor

Remote, USA Full-time Posted 2025-07-27
    Description:
  • Oversee Investor Accounting bank reconciliations processes and department staff
  • Ensure reconciliations are accurately and promptly prepared based on Agency guidelines
  • Ensure reconciling templates include the proper Agency forms; ensure forms are correct
  • Oversee and assist with research for reconciling items to provide accurate descriptions
  • Communicate with other departments as needed to identify/clear reconciling items
  • Ensure reconciling items are supported with proper documentation
  • Monitor reconciling items to ensure that they are cleared within Agency guidelines
  • Review investor accounting custodial reconciliations and sign when complete and accurate
  • Assist with investor accounting bank reconciliation audits, including reviewing document requests, performing research, attending meetings, etc.
  • Maintain an in-depth knowledge of agency guidelines to ensure LoanCare’s bank reconciliation process is regulation-compliant
  • Lead functional projects and process improvement initiatives, as needed
  • Create/update policies and procedures related to the investor accounting bank reconciliation process
  • Supervise, mentor, and develop staff
  • All other duties as assigned
    Requirements:
  • High School Diploma or equivalent required
  • Bachelor’s Degree in Accounting, Finance or related field preferred
  • 6+ years of investor reporting/accounting experience (mortgage servicing or mortgage banking industry preferred)
  • 6+ years of custodial bank reconciliation experience with GNMA, FNMA, FHLMC, or private investors
  • 2+ years of supervisory experience
  • Ability to lead, train, coach, and develop staff successfully
  • Ability to read, interpret, and analyze accounts and records of a complex, detailed, and recurring nature
  • Ability to work independently with minimal direction and effectively meet deadlines
  • Ability to work collaboratively with peers in a team environment to attain common goals
  • Ability to communicate effectively in writing, in person, and by telephone with all levels of the organization
  • Ability to utilize Microsoft Office products
  • Ability to maintain strict confidentiality
    Benefits:
  • Provide the necessary equipment for a home office
  • High-speed internet connection required

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