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Claims Adjuster - Associate

Remote, USA Full-time Posted 2025-07-27

Job Summary:
Pet Partners Inc is seeking a Claims Adjuster- Associate who will report to the Supervisor, Claims. The Claims Adjuster- Associate is responsible for investigating, evaluating, and settling insurance claims. This role also determines policy coverage for the claimed loss and appropriate compensation amount.

Job Location: Remote- USA

    Main Responsibilities:
  • Works closely with veterinary hospitals, and policyholders to evaluate and review a pet’s medical history to determine a baseline of health.
  • Investigates and processes assigned insurance claims, verifies coverage, and compensation amounts, per insurance policy.
  • Updates Explanation of Benefits (EOB), pays and closes claim.
  • May order medical records from providers.
  • May communicate with clients and providers during treatment.
  • Performs other duties and responsibilities as assigned.
    Basic Qualifications:
  • 1 year relevant experience working in a veterinary clinic
  • Education: Must meet one of the following requirements:
  • Associate’s Degree or equivalent work experience (One-year relevant experience is equivalent to one year college); or
  • Certified Veterinary Technician (CVT)
  • Registered Veterinary Technician (RVT)
  • Licenses/Certifications
  • Must have and maintain Adjusters license or must obtain within 90 days of hire
  • Only United States residents will be considered for this role
    Expected Hours of Work:
  • This is a full-time position: Days and hours to be determined by needs of business. Hours to be determined between employee and director

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