Strategic Account Director (SCP), Amazon - West
About the position
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. As an Account Director (AD) at SAP, you will be responsible for building strong, long-term customer relationships, driving customer innovation, delivering value via SAP solutions, and ensuring that customer business objectives are met.
- Responsibilities
- Serve as the end-to-end account owner and maintain senior client relationships ,
- Drive sales and consumption efforts, identifying cross-sell and up-sell opportunities ,
- Lead (virtual) account team and coordinate all roles across the customer ,
- Drive customer value realization based on agreed business outcomes, including renewals, expansions, and upsells ,
- Utilize expert governance and stakeholder management skills ,
- Interpret consumption data and drive insights to action ,
- Orchestrate resources such as junior sales quota carriers as needed ,
- Demonstrate deep expertise in SAP solution portfolio with detailed understanding of the support processes and organization
- Requirements
- 10+ years of experience in Sales or Consulting with complex business software/IT solutions ,
- Bachelor's degree or equivalent required (MBA preferred) ,
- Proven ability to manage in highly complex organizations and apply risk-mitigation strategies ,
- Strong program/project management and commercial/deal support skill ,
- Excellent verbal and non-verbal communication skills
Nice-to-haves
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- Benefits
- Flexible working models ,
- Health and well-being focus ,
- Learning and development opportunities ,
- Recognition for individual contributions
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