Senior AFC Fraud Prevention Analyst
Hybrid/New York, NY Salary Range: $80,000 - $95,000 The Fraud Prevention & Investigations (FPI) Team is a subunit within Apple Bank’s (the Bank) Anti- Financial Crime (AFC) Department. The FPI unit is a second line function that acts as a primary subject matter expert (SME) concerning fraud alerts from the Bank’s automated transaction monitoring system and conducting investigations on potential fraud activity. The Senior AFC Fraud Prevention Analyst is a member of FPI and is responsible for the daily operations within the AFC subunit. Specifically, the Senior AFC Fraud Prevention Analyst (Senior Fraud Analyst) is responsible for minimizing Apple Bank’s exposure to loss by developing investigative strategies and techniques to identify, evaluate, and prevent fraud. The Senior Fraud Analyst acts as a point of contact for applicable lines of business (e.g., Consumer Banking) and responds to fraud-related inquiries in support of the enterprise AFC Fraud Program. The Senior Fraud Analyst reviews applicable Bank fraud detection systems and reports for patterns/trends, exercises sound judgment and makes recommendations to management. ESSENTIAL DUTIES & RESPOSIBILITIES The Senior AFC Fraud Prevention Analyst will: Review and investigate system generated and line-of-business potential fraud alerts/incidents across multiple fraud typologies, including Check, ACH, Deposit, Wire, Elder Abuse, Identity Theft, Online Account Takeover, P2P and Card Fraud, etc. Document alert and investigation disposition into the applicable case management system, demonstrating sound investigation, judgment, and documentation. Prepare comprehensive reports of investigation findings detailing material recommendations. Escalate confirmed fraud activity to appropriate AFC Management and may assist in line of business notification and escalations, including Consumer Banking branch network and Digital Banking and other business/operational partners (e.g., Consumer Banking Operations). Provide assistance, support, and response to line of business inquiries and business line partners, with a primary focus on the Consumer Banking branch network. May partner with AFC Financial Intelligence Unit (FIU) and Enhanced Due Diligence (EDD) functions to conduct collaborative investigations. Based upon performance of job duties, detect fraud trends, make recommendations to AFC management, and assist with implementation of preventive measures. Participate in employee and fraud awareness training. Maintain a high degree of relevant knowledge with respect to fraud typologies, trends, and emerging issues. ADDITIONAL DUTIES & RESPONSIBILITIES The Senior AFC Fraud Prevention Analyst will also: Apply independent judgment in the identification and escalation of key fraud risks. Display a high level of professional aptitude and standards. Recommend process improvements in areas of efficiency, control, and work product. Perform ad hoc and project support, as required. SKILLS, EDUCATION, & EXPERIENCE The Senior AFC Fraud Prevention Analyst should have: A bachelor’s degree. Minimum 3 years of fraud monitoring/investigation experience in the banking industry with an in-depth knowledge of fraud investigation techniques and strategies. Knowledge of Uniform Commercial Code (UCC), Reg E, Reg CC, and other rules and regulations preferred. Excellent verbal, written, and interpersonal communication skills. Excellent research and time management skills with strong focus on attention to detail. The ability to work effectively in a team-fostered, multitasking environment. ADDITIONAL EDUCATION, SKILLS & EXPERIENCE The Senior AFC Fraud Prevention Analyst may have: A professional certification (i.e., CFE). Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes. Since 1863, Apple Bank has been a stable banking presence in New York City and its surrounding communities. We seek to put the best interests of our customers first and to manage our company prudently and responsibly. When you join the Apple Bank team, you’ll be working with a group of dedicated and talented professionals focused on delivery of an outstanding customer experience. For more than 160 years, Apple Bank has been invested in our customers and communities, striving always to put their best interests first. Along the way, our employees have been the key to our success. Whether you’re just beginning, continuing or changing your career, Apple Bank offers a range of career opportunities. We’ll support you in developing your potential to the fullest, while you contribute to our growth and success. Apple Bank's employment policy is to provide equal opportunity to all persons. The Bank prides itself in having a diverse and inclusive workforce. No employee or applicant for employment will be discriminated against because of race, color, citizenship status, religion, sex, sexual orientation, creed, national origin, age, physical or mental disability, veteran status, political affiliation, domestic violence victim status, predisposing genetic characteristic, or any other Federal or State legally-protected classes. Apple Bank will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at [email protected]. Know Your Rights: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf The Pay Transparency Notice: https://dol.ny.gov/system/files/documents/2024/04/p688-pay-transparency-law-for-employee.pdf
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