Billing and Posting Resolution Representative - Meditech
Billing & Posting Resolution Representative - Meditech
Remote - US
Full time
JR101612
The Billing & Posting Resolution Representative serves as a liaison for hospitals and clinics utilizing TruBridge Accounts Receivable Management Services. This role supports the full revenue cycle by conducting denial resolution and following up on aged accounts. The ideal candidate will be detail-oriented with strong communication, organizational, and time management skills.
Essential Functions:
In addition to working as prescribed in our Performance Factors, specific responsibilities of this role include:
Conducts thorough follow-up on aged accounts to ensure timely resolution and payment.
Reviews and works insurance denials by posting denial codes, identifying root causes, and initiating necessary follow-up or appeals.
Processes rejections by either making accounts private or correcting billing errors and resubmitting claims to third-party insurance carriers.
Balances all payments and contractuals daily to ensure accuracy with the site’s bank deposit.
Adheres to site-specific productivity and quality assurance standards.
Maintains quality customer service in line with company and client-specific policies and procedures.
Participates in company-provided educational opportunities to maintain up-to-date knowledge.
Protects confidential customer information at all times.
Supports high-profile clients and may assist on team-based projects.
Displays agility in managing multiple tasks and shifting priorities as needed.
May be required to work overtime to ensure daily/monthly balancing and closure.
Minimum Requirements:
Education/Experience/Certification Requirements:
3+ years of hospital payment posting experience (including time outside of TruBridge).
Demonstrated experience with denial posting and resolution, including CAS code interpretation.
Familiarity with Medicaid billing and payer-specific guidelines.
Working knowledge of CPT and ICD-10 coding.
Strong familiarity with medical terminology.
Experience in filing claim appeals to ensure maximum reimbursement.
Ability to communicate effectively with various insurance payers.
Strong written and verbal communication skills.
Ability to manage multiple responsibilities and meet deadlines.
Committed to the responsible handling of confidential information.
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