Customer Service Teller
Job Title: Remote Customer Service Teller
Hourly Pay: $17 - $21/hour
Summary:
We are seeking a dependable and detail-oriented Customer Service Teller to join our remote team. In this role, you will process financial transactions, respond to customer inquiries, and provide outstanding service from a virtual setting. If you're passionate about helping people and thrive in a fast-paced environment, this is a great opportunity to contribute to an essential and rewarding service.
- Key Responsibilities:
- Accurately process customer transactions such as deposits, withdrawals, and transfers
- Respond to customer inquiries regarding account information, services, and transactions
- Resolve customer concerns or complaints promptly and professionally
- Recommend banking products and services that align with customer needs
- Maintain accurate records of all transactions and customer interactions
- Ensure compliance with internal policies and applicable banking regulations
- Assist customers with setup and navigation of online and mobile banking platforms
- Qualifications:
- Previous experience in customer service, banking, or a related field
- High attention to detail and accuracy in handling financial data
- Strong communication and interpersonal skills
- Proficiency in banking software and digital platforms
- Ability to work independently and manage time effectively in a remote environment
- Must have a reliable internet connection and a quiet, dedicated workspace
- Perks & Benefits:
- 100% remote work flexibility
- Competitive hourly pay: $17 - $21
- Paid training and ongoing professional development
- Flexible working hours, including evening and weekend availability
- Opportunities for advancement in banking and finance
- Supportive and inclusive team environment
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