DXE Technical Sales Rep
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Role Description
This role involves providing customer support and assistance related to company products.
Receives call and email messages from prospective customers and explains type of products offered
Researches products available for purchase based upon the customers' need
Assists customers with proper selection of items
Provides basic telephone troubleshooting as applicable to company products
Quotes prices and tries to persuade customer to buy
Secures orders and keys data into computer, and informs customer of delivery date
Records names, addresses, purchases, and reactions of prospects solicited
Processes and follows up on mail orders
Performs follow-up on special orders, drop ships, pricing, etc.
Assists Sales Manager in product presentation, arrangement and functionality of Company web site
Provides assistance to Tech Writer for presentation and proofreading of technical publications
Interacts and communicates with other departments, team leaders and supervisors
Team Member Experience
We work together to take care of our customers, our communities, and each other. When you join the team, you’ll enjoy a positive, productive atmosphere where people truly believe in what they are doing.
If you’re passionate about providing the best experience possible to our customers and to your fellow team members, you’re in the right place.
Requirements
Amateur Radio License is required
Benefits
Paid Weekly
Comprehensive Medical, Dental, Vision, and Rx Insurance
Profit Sharing
401(k) with company match
Health Club reimbursement
Tuition reimbursement
Flexible Spending Account
Life Insurance Policy--Company Paid
Short Term Disability--Company Paid
Paid Personal Days
Paid Sick Days
Employee Discounts
Paid Holidays
Paid Vacations
Employee Referral Bonus
Jury Duty Pay
Paid Bereavement Leave

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