Health Coach Supervisor

In the U.S., 60% of adults – more than 133 million people – live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn’t built for that level of attention. With rising clinician shortages, strained infrastructure, and reactive care models, patients too often end up in the ER or the hospital when those outcomes could have been prevented.

At Cadence, we’re building a better system. Our mission is to deliver proactive care to one million seniors by 2030. Our technology and clinical care team extend the reach of primary care providers and support patients every day at home. In partnership with leading health systems, Cadence consistently monitors tens of thousands of patients to improve outcomes, reduce costs, and help patients live longer, healthier lives.

The Cadence Health team seeks a Health Coach Supervisor to join our Care Delivery team. You will play a dual role: delivering expert health coaching to patients while also leading and supporting a team of Health Coaches. You will oversee daily operations, ensuring that best practices in coaching, education, and patient engagement are upheld. You will also be responsible for fostering a collaborative, high-performing team culture that prioritizes growth, development, and excellence in patient care.

WHAT YOU’LL DO:

• Conduct virtual coaching sessions with patients, utilizing motivational interviewing, SMART goals, and evidence-based interventions to drive sustainable health improvements.
• Provide ongoing mentorship, coaching, and professional development for your team, ensuring they have the skills and resources needed to excel in their roles.
• Lead bimonthly team meetings focused on best practices, patient challenges, and strategic improvements in care delivery.
• Monitor and analyze key performance metrics, identifying trends and implementing strategies to optimize patient outcomes and team performance.
• Develop and refine training materials, coaching strategies, and learning tools to support continuous team development.
• Ensure all quality standards and compliance requirements are met through regular audits and data-driven assessments.
• Collaborate with leadership to communicate policies, procedures, and best practices, ensuring consistency in patient care and service delivery.
• Assist with recruiting, interviewing, and onboarding new team members, fostering a strong and cohesive team environment.
• Work flexibly across time zones to provide coverage and support for your team as needed.

WHAT YOU’LL NEED:

• 5+ years of experience in health coaching, patient education, or chronic disease management.
• 2+ years of experience in a leadership or supervisory role, including mentoring, training, and team development.
• Active health coaching certification (NBHWC, NSHC, ACE), MA certificate (NHA, AAMA, AMT, NCCT), or active compact multi-state LPN license.
• Strong background in behavior change techniques, patient engagement, and chronic disease coaching.
• Proven ability to foster a positive team culture, motivate employees, and drive performance improvement.
• Experience in developing training programs, coaching materials, and professional learning tools.
• Excellent communication and leadership skills, with the ability to manage change initiatives effectively.
• Strong analytical mindset, with the ability to interpret data, identify trends, and implement data-driven strategies for improvement.
• Experience in a virtual healthcare setting with remote patient monitoring technology is a plus.

WHO WE ARE:At Cadence, we care. We care for patients in their homes seamlessly using technology. We deliver personalized, accessible care that makes a meaningful impact on patients’ health. We believe that all chronic disease patients - regardless of zip code - deserve access to the best possible care.

Care is at the core of everything we do. The most important people at Cadence are the people who take care of our patients, our caregivers: nurse practitioners, registered nurses, medical assistants, patient success coordinators, and more. The patient-centric team at Cadence is reliable, responsive, warm, and knowledgeable. We hold ourselves to a high bar to deliver a memorable patient experience; a level of care that we all want for our own family members.

At Cadence, unlike most traditional healthcare settings, things change rapidly and that necessitates employees who embrace technology and are committed to helping build an even better service for patients and partner providers than we have today. If you are passionate about putting patients first and changing the way care is delivered in America, join us at Cadence! Together, we’ll make a meaningful impact on the lives of those we serve.

• Company culture all about impact, shared growth mindset, empowerment, and integrity
• An opportunity to help improve the quality of life of millions of Americans
• Unique chance to support the development of an amazing product; Cadence’s in-house clinicians are our super users and beta testers
• Competitive salaries and quarterly incentives
• Medical, dental, and vision insurance
• Teladoc (virtual primary care)
• Competitive PTO
• 401K and 401K match
• National and local discounts powered by TriNet
• Onboarding stipend for remote equipment and home office setup
• Paid Parental Leave
• Charitable Donation Match program
• Expected compensation range: $60,000-$70,000 annual base salary
• Location: Remote

We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws.

*A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.cadence.care/our-team.Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.

Originally posted on Himalayas

Apply To this Job