Work from Home Customer Service Representative
About us
We are professional, agile and professional...
Our work environment includes:
Modern office setting
Work-from-home days
Growth opportunities
Casual work attire
Relaxed atmosphere
On-the-job training
Flexible working hours
Safe work environment
Lively atmosphere
## Job Summary
We are seeking a work from home Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting additional products or services.
## Duties
- Answer incoming customer calls a professionally
- Assist customers with product information, pricing, and availability etc
- Upsell products or services to increase revenue if necessary
- Resolve customer complaints in a calm and professional manner
- Maintain customer records and update account information as needed
## Skills
- Proficient in data entry with attention to detail
- Excellent verbal and written communication skills in English; Bilingual proficiency is a plus
- Strong customer service orientation with the ability to handle various customer personalities
- Sales experience preferred for upselling opportunities ( not required)
- Ability to effectively communicate and demonstrate phone etiquette
You must have:
- a computer with monitor or lap to with monitor
- Internet
- Phone Service/Internet ( no Magic Jack)
The ONLY states that are able to work from home utilizing our platform are :
Alabama
Kentucky
North Dakota
Alaska
Louisiana
Ohio
Arizona
Maine
Oklahoma
Arkansas
Michigan
Rhode Island
Delaware
Mississippi
South Carolina
Florida
Missouri
South Dakota
Georgia
Montana
Tennessee
Hawaii
Nebraska
Texas
Idaho
Nevada
Utah
Indiana
New Hampshire
VirginiaIowa
New Mexico
West Virginia
Kansas
North Carolina
Wyoming
IF YOUR STATE IS NOT LISTED , UNFORTUNATELY WE ARE NOT ABLE TO SERVICE
Job Types: Full-time, Part-time, Contract
Pay: $12.00 - $17.00 per hour
Expected hours: No less than 20 per week
Benefits:
Flexible schedule
On-the-job training
Work from home
Shift:
10 hour shift
4 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Night shift
Work Location: Remote
Apply Job!