Customer Service (Broker Experience Associate)
- TickPick is a leading North American ticket marketplace that has offered all-in pricing on tickets since its inception in 2011. We are seeking a Customer Service (Broker Experience Associate) to respond to broker support inquiries and maintain relationships with professional ticket brokers.Requirements
- Must be located in Tennessee, Texas, or Oregon
- This is a full-time position (40 hours / 5 days a week) that requires you to work weekends, evenings, and some holidays
- Minimum of 1+ years of customer service, sales or client relations experience
- Bachelor Degree preferred
- Excellent written and verbal communication skills
- Technologically savvy
- Highly skilled at multitasking
- Live event ticketing software knowledge preferred
- Proficient using: Zendesk (or similar software); G-Suite Excel Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan Contribution (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Holidays)
- Family Leave (Maternity, Paternity)
- Training & Development
- $100 Monthly Stipend to Attend Live Events
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