Training and Implementation Specialist
- Description:
- Onboarding new customers and creating custom workflows tailored to the needs of each office
- Training new clinicians and dental teams to use the DentalMonitoring suite of solutions
- Nurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
- Building strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring products
- Acting as a technical bridge between the customers and DentalMonitoring platform
- Supporting and attending local trade shows
- Working and communicating with regional sales managers, customer success, inside sales, and sales representatives in your scope
- Influencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology
- Travelling at least 4 days per week to the practices of your territory to train and support in person office implementation
- Requirements:
- 5+ years of experience in dentistry and/or orthodontics or equivalent degree
- Excellent understanding of the conceptual/consultative sales approach
- Consultative, training and implementation experience
- Ability to build and maintain partnerships with internal and external clients
- High level of IT/computer science knowledge and strong interest in new technologies
- Ability to act diplomatically, demonstrate listening skills and empathy
- Ability to influence and provoke changes in clients' way of thinking
- Ability to prioritize tasks, organize and prioritize priorities
- Proactive, independent, enthusiastic, and curious
- Team spirit
- Fluent in English
- Benefits:
- Equal opportunity employer
- Intercultural and inclusive workplace
Apply Job!
Apply to this Job