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Head of Web Design

Remote, USA Full-time Posted 2025-07-27

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list.

Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance, TUMI, and Panasonic — rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

We are seeking a highly creative and experienced Head of Web Design to join our growing internal creative team. This hands-on role will lead the direction in both the visual design as well as the overall strategy for our web presence. You will be responsible for crafting visually stunning and intuitive user interfaces for the Pattern website, making it a showpiece, portfolio, and pipeline asset for Pattern. You will collaborate closely with the broader marketing team to translate user needs and business goals into first rate visual designs. Your expertise in visual design, typography, and interaction design will be crucial in creating seamless and delightful user experiences. Additionally you will identify strategic opportunities based on data findings, and best practices to drive the direction of the site for optimum conversion. This role is pivotal in owning and executing one of Patterns largest marketing resources.

**An online portfolio is required to apply for this position. Please include a link to your portfolio on your resume that highlights digital product design and interaction design.**

What is the day in the life of a Head of Web Design?

  • Ownership of website strategy, based from data findings, research and collaboration with teams
  • Visually design the website, ensuring high-quality, pixel-perfect deliverables from concept to launch, ready for development handoff
  • Story teller of Pattern by weaving compelling visual narratives that bring our brand to life, ensuring every design element contributes to a cohesive and impactful user experience
  • Clearly articulate design concepts and decisions to stakeholders, providing a strong rationale for visual choices
  • Push concepts where others stop, to truly make the Pattern website a fundamental element for the company both visually and strategically
  • Maintain brand consistency across all visual designs, ensuring a cohesive and impactful brand experience for Pattern
  • Actively contribute to the ongoing development and refinement of the company's visual brand identity
  • Integrate user-centered design through usability testing and accessible design implementation
  • Employ an iterative design approach, continuously refining and improving designs based on user feedback, data, and testing results

    • What will I need to thrive in this role?

  • Related degree and 6+ years of proven experience in web and/or product design, building and delivering consumer and/or enterprise products.
  • Direct experience across a range of design approaches and methodologies, from persona development and research to prototyping, user research, user needs validation, usability evaluation and the many steps in between. Skilled with design thinking.
  • A proven track record of delivering excellent experiences that meet user needs, product requirements, and strategic business objectives.
  • Proficiency in design tools such as Figma, Adobe XD, Illustrator, and Photoshop.
  • Experience working in Webflow
  • Solid understanding of layout, typography, color theory, visual hierarchy, and fluent in responsive design. Skilled at designing dashboards, data visualizations, and reports.
  • Very strong interpersonal skills, with the ability to clearly communicate sophisticated ideas both verbally and in writing.
  • Confidence in presenting design rationale persuasively to all functions of the organization, including executives.
  • Proven track record working in multi-disciplinary teams in an agile environment.

    • What does high performance look like?

  • Ownership of the website data and strategy
  • Communicates design thinking and rationale effectively, with a focus on user needs
  • Leverages quantitative and qualitative research to create high-quality UI designs
  • Exhibits a high degree of self-motivation, analytical ability, and intellectual curiosity
  • You follow through with all assignments in a timely manner
  • You give 100% to all tasks and projects you are given
  • You will take full ownership of your projects and follow through to completion
  • Building something that you and team are truly passionate about

    • What is my potential for career growth?

  • This role will provide opportunities for professional growth and networking. We love to promote internally and have several opportunities for growth within our company.

    • What is the team like?

  • You will report directly to the Creative Director of the Pattern brand creative team. Collaboration is key as you will work with creative project managers, other full-time Art Directors, Graphic Designers, Photo and Video Directors and internal stakeholders to bring concepts and strategy to life. This team is data driven and results oriented, we push every project to be our best. You will collaborate regularly with members of your team and partner executives to implement actionable solutions. Ideas and input are encouraged from all members.

    • Sounds great! What’s the company culture? We are looking for individuals who are:

  • Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
  • Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
  • Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
  • Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

    • What is the hiring process?

  • Initial phone interview with Pattern’s talent acquisition team
  • Video interview with a hiring manager
  • Take home project
  • Onsite interview with a panel of department leaders
  • Professional reference checks
  • Executive review
  • Offer

    • How can I stand out as an applicant?

  • Discuss professional accomplishments with specific data to quantify examples
  • Provide insights on how you can add value and be the best addition to the team
  • Focus on mentioning how you would be partner obsessed at Pattern
  • Share experience on any side projects related to data and analytics

    • What does success look like in the first 30, 60, 90 days?

  • 30 Days - You will become familiar with the Pattern brand, mission, vision, and style guidelines, build strong relationships with team members and key stakeholders, gain a comprehensive understanding of the Pattern website, and begin generating initial creative concepts, with on-site guidance from creative and art directors.
  • 60 Days - You will develop and propose strategic website improvement ideas, begin independent project execution with confidence, and initiate the development of a personal work strategy
  • 90 Days - You will demonstrate a solid understanding of workflows, team collaboration, and website architecture, implement your strategic plan and actively incorporate team feedback, and take ownership of the role, proactively communicating needs, and contributing to the effective growth of the Pattern brand

    • Additional Information

    Why should I work at Pattern?

    Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:

    - Unlimited PTO

    - Paid Holidays

    - Onsite Fitness Center

    - Company Paid Life Insurance

    - Casual Dress Code

    - Competitive Pay

    - Health, Vision, and Dental Insurance

    - 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.

    Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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