Individual Gifts Officer

About Glide

GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.

Position Summary:

The Individual Gifts Officer plays a key role on a high-performing Fund Development team. We are seeking a relationship-focused, mission-driven, and equity-minded fundraising professional who embodies GLIDE’s mission and values. This person is expected to develop a strong understanding of GLIDE’s priorities, actively participate in the organization’s culture of inclusivity and collaboration, and maintain meaningful relationships inside and outside the organization.

Reporting to the Director of Major Gifts, this position works collaboratively to strengthen and diversify the Individual Gifts revenue stream. The Individual Gifts Officer is responsible for managing individuals making or capable of making gifts in the $2,500 to $9,999 giving range and specializing in personalized engagement strategies, donor-centric relationship building, and long-term stewardship. They will also support the pipeline for major gifts by identifying and nurturing donors with the capacity to increase their giving over time.

Essential Duties and Responsibilities:

Manage a portfolio of 250+ individual donors annually, including actively managing individuals making gifts between $2,500 to $9,999.

Actively support the pipeline for major gifts by identifying and nurturing donors with the capacity to increase their giving over time.

Develop and implement tailored engagement strategies for donors, ensuring inclusivity and respect for diverse philanthropic motivations.

In collaboration with the Major Gift Team and Annual Fund Teams, manage the production of annual appeals for mid-level donors, as well as all other correspondence and stewardship specific to the mid-level annual fund.

Collaborate with the Fund Development and Communications teams to ensure consistency with communications, messaging, and solicitations.

Ensure timely and meaningful recognition of donors, incorporating personal touches that align with their values and interests.

Maintain meticulous donor records and track engagement using a donor management system.

Work collaboratively to support stewardship at all levels.

Help plan and execute donor cultivation events in coordination with the Fund Development department team.

Actively identify and cultivate donors with potential for increased giving, collaborating with Annual Fund and Major Gifts Officers to transition them into major donor relationships.

Provide data-informed pipeline reports and statistics; offer insights into donor trends and recommend engagement strategies based on research and relationship history.

Ability to foster trust and confidence with donors through transparent and ethical fundraising practices.

Comfortable engaging with donors through various mediums, including in-person, phone, email, and written correspondence.

Other tasks and duties as assigned.

Minimum Qualifications:

Bachelor’s degree and/or 3+ years equivalent professional experience in fundraising, community engagement, or relationship management.

Outstanding stewardship, relationship-management skills and experience.

Knowledge of Bay Area philanthropic landscape and/or funders that emphasize giving preferences aligned with GLIDE’s work. Must have a proven track record of developing and maintaining relationships with stakeholders.

Excellent writing, editing, communication, presentation, and negotiation skills.

Outstanding verbal and interpersonal communication skills, with an emphasis on active listening and relationship-building.

Exceptional storytelling and donor-centered communication skills, with the ability to craft compelling narratives about GLIDE’s impact.

Able to adapt to changing priorities and navigate uncertainty.

Commitment to using data-driven approaches to enhance donor engagement strategies.

Experience with fundraising databases and research tools, Salesforce experience preferred.

Strong proficiency in MS Office suite, experience using CRM and donor management software.

Cultural competence, an understanding of systemic barriers to philanthropy and a commitment to expanding access to giving opportunities.

Highly organized, self-motivated, detail-oriented, creative, and strategic.

Commitment to the social justice mission, values, and philosophy of GLIDE.

Work Environment:  

GLIDE’s buildings are located in the Tenderloin neighborhood.

GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.

Physical Requirements:

Ability to work on a computer and see details of objects at close range.  

Ability to hear within normal range, and communicate effectively (in person, telephone, or Zoom).  

Finger dexterity and the ability to use all standard office equipment.  

Sit or stand comfortably, and the ability to navigate throughout office spaces (via elevator or stairs).  

This is a full-time (40 hour/week) Exempt position.This role is covered by the collective bargaining agreement.

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