Care Partner Success Specialist - Bilingual English/Spanish
- Description:
- The Care Partner Success Specialist plays a critical role in Lingraphica’s Clinical Sales process by building trusted relationships with care partners.
- Ensures care partners are informed, engaged, and equipped throughout the trial and sales journey.
- This role requires a high degree of organization, adaptability, attention to detail, and a passion for helping others.
- Requirements:
- Bachelor’s degree, preferred, or equivalent combination of education and experience required
- 2 years customer service experience. required
- Proficient in English and Spanish with strong written and verbal communication skills, required
- Experience in sales, engagement or relationship management, strongly preferred
- Experience in the healthcare industry, preferred
- Proficiency with HubSpot, Office 365, Zoom, preferred
- Benefits:
- Paid Time Off (sick, personal, and vacation)
- Paid Company Holidays
- 401(k) Retirement Plan and Contribution
- Medical/Dental/Vision benefits with FSA, HSA, & Dependent care options
- Employer Paid Life Insurance
- Voluntary benefits such as Short- and Long-Term Disability, Critical Illness, Hospital Indemnity and AD & D insurance
- Stipends for health and wellness, home office setup and professional development
- Paid Family Leave
- Annual bonus program
- Annual merit increases
- Year-Round Flex Friday’s
- Discounts on travel, entertainment, home/pet/car insurance
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