Director - Accounting, Billing & Collection
- Description:
- Lead, develop, and mentor a high-performing team responsible for billing, accounts receivable, and collections.
- Oversee the timely and accurate issuance of customer invoices across all business units.
- Ensure compliance with contract terms, pricing structures, and regulatory requirements.
- Work with sales, operations, and customer success teams to resolve billing disputes.
- Develop and implement proactive collection strategies to minimize DSO (Days Sales Outstanding).
- Monitor aging reports and direct collection efforts for delinquent accounts.
- Maintain effective communication with customers regarding payment status and issues.
- Identify opportunities for automation and process enhancements within billing and collections.
- Provide regular reporting on billing accuracy, cash collections, A/R aging, and other key metrics.
- Assist with audit preparation and respond to external and internal audit requests.
- Requirements:
- Bachelor’s degree in Accounting, Finance, or related field (CPA or MBA preferred).
- 7 + years of progressive accounting experience, with at least 3 years in a leadership role focusing on billing and/or collections.
- Proven experience managing large-volume billing and A/R operations in a complex or fast-paced environment.
- Strong understanding of GAAP, revenue recognition, and financial controls.
- Experience with ERP systems (e.g., NetSuite, SAP, Oracle) and billing platforms.
- Excellent analytical, communication, and leadership skills.
- Experience in SaaS, subscription billing, or service-based industries.
- Familiarity with ASC 606 revenue recognition standards.
- Demonstrated success in reducing DSO and improving collection efficiency.
- Change management and process reengineering experience.
- Benefits:
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.
- Flexible time off for exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
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