Patient Care Coordinator and Medical Assistant

Description

A patient-centered individual who enjoys assisting a clinical team in coordinating patient care. You will perform outreach and speak with older adults and their caregivers. The ideal Medical Assistant is detail-oriented, driven to complete tasks with quality and completeness, and enjoys the feeling of a clear task list. This individual prioritizes providing high-quality, timely care and sees this as their purpose.

Company Culture and Environment

At Anova Care, we are committed to leveraging the talent of a diverse workforce, fostering a supportive and collaborative environment. Our team values inclusion and respect, creating great opportunities for both our business and our people.

Career Growth and Development Opportunities

Anova Care offers various professional development opportunities, encouraging team members to thrive in their roles and grow within the organization.

Detailed Benefits and Perks
• Health, dental, and vision insurance with a choice of many different plans/costs, partially subsidized by us
• Paid vacation
• Paid sick/personal days
• Approximately 12 paid holidays
• One-time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement for gyms, online classes, etc.
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with match

Compensation and Benefits

Pay rate is (25.00 - )40.00 hourly.

Why you should apply for this position today

This role offers an exciting opportunity to be part of a dedicated clinical team, making a tangible difference in the lives of older adults and their caregivers while providing essential support in a growing organization.

Skills
• A minimum of 2 years of experience working in a healthcare setting (required)
• Knowledge and understanding of medical terminology (required)
• Knowledge and understanding of chronic care management processes (preferred)
• Fluency in English and Spanish/Mandarin/Cantonese/Russian (writing, reading, and speaking) (preferred)
• A customer service mindset for both internal and external customers (required)
• Strong proficiency in computer software navigation; data entry and data cleansing
• Fundamental knowledge of Google Docs, Sheets, Slides, or similar
• A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
• A flexible and adaptable nature, excited by change and a start-up environment
• Ability to perform duties as assigned or requested

Responsibilities
• Provide practice support including contacting members, caregivers, and care team members as directed
• Work closely with the clinical team to improve the health and care of our members
• Coordinate care for patients of the practice
• Perform precise data entry within the electronic medical record, as appropriate for scope of practice
• Ensure data quality and accuracy
• Answer phones with a smile and customer service orientation
• Schedule patient visits using mapping software
• Other administrative support

Qualifications
• Medical Assistant and/or Medical Scribe Certification (required)
• Ability to travel within the designated service area and reliable transportation, including to locations with limited access to public transportation; valid driver’s license and proof of liability and property damage insurance on vehicle required
• A quiet place to work on remote days, where patient-related conversations can happen in private and employees can focus on patient-related tasks.

Education Requirements

Medical Assistant Certification required.

Education Requirements Credential Category

Certification

Experience Requirements
• A minimum of 2 years of experience working in a healthcare setting (required)

Why work in Warrensburg, MO

Warrensburg, MO offers a friendly, community-oriented atmosphere with a rich historical backdrop and a variety of recreational activities. Residents enjoy access to parks, local events, and a vibrant downtown area, making it an excellent place to live and work.

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