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General Liability Claims Specialist

Remote, USA Full-time Posted 2025-07-27
    Description:
  • The Claims Specialist works on highly complex claim assignments requiring specialized knowledge.
  • Handles activities including coverage analysis, liability and damage investigation, litigation, and expense management.
  • Evaluates claims for reserve and settlement, executes settlement strategy, negotiates settlements proactively.
  • Attends arbitrations and ensures appropriate file documentation.
  • Resolves third party liability claims involving injury, property damage, construction defect, personal & advertising injury, and environmental cleanup - both pre-suit and in litigation.
  • Determines whether proper coverage exists for the type of claim assigned, investigates thoroughly to obtain relevant facts.
  • Establishes and reviews proper reserves for each claim based upon thorough investigation, evaluation, and experience.
  • Completes appropriate reports so that the current status of the claim is clearly documented at all times.
  • Provides outstanding customer service, works well with the insured and broker in adjustment of claims.
  • Supports and reports on the claims process improvement program and supports catastrophe management efforts.
  • Travels as often as needed to cover assigned territory.
    Requirements:
  • 6+ years of Claims Handling experience.
  • Bachelor's Degree in Business or a related field and/or commensurate work experience.
  • For field roles only: Valid driver’s license and a driving record that conforms to company standards.

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